Have you ever thought on how we can show Push Notifications on salesforce screen?🤔🤔🤔

It is a great way to alert your salesforce users about anything which needs immediate attention. And It may not be as complex as you think!🪄🔔📲

Lets break this up in to 2 steps:🪛

Create a Custom Notification Type

👉Go to Setup > Notification Builder > Custom Notifications .
Create a new Custom Notification Type by giving name and supported channels(Desktop/Mobile)

Trigger the notification

👉you can trigger notifications from APEX or Flows

🟢From Flow

You can use Action element->select Action ‘Send Custom Notification’ and pass in the needed details like :

    - 𝘊𝘶𝘴𝘵𝘰𝘮 𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘛𝘺𝘱𝘦 𝘐𝘥 - Record Id of Custom Notification Type
    - 𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘛𝘪𝘵𝘭𝘦 - Title for your notification
    - 𝘊𝘶𝘴𝘵𝘰𝘮 𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘔𝘦𝘴𝘴𝘢𝘨𝘦 - Message you want to show in Notification
    - 𝘙𝘦𝘤𝘪𝘱𝘪𝘦𝘯𝘵 𝘐𝘋𝘴 - A variable of type text with multiple values allowed
    - 𝘛𝘢𝘳𝘨𝘦𝘵 𝘐𝘋 - The record you need to open on clicking the push notification  
etc

Here are few screenshots to understand this better:

🟢From Apex

You can use CustomNotification class to create a push notification as below.

    𝘔𝘦𝘴𝘴𝘢𝘨𝘪𝘯𝘨.𝘊𝘶𝘴𝘵𝘰𝘮𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯 = 𝘯𝘦𝘸 𝘔𝘦𝘴𝘴𝘢𝘨𝘪𝘯𝘨.𝘊𝘶𝘴𝘵𝘰𝘮𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯();
    𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.𝘴𝘦𝘵𝘛𝘪𝘵𝘭𝘦('𝘈𝘱𝘦𝘹 𝘊𝘶𝘴𝘵𝘰𝘮 𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯');
    𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.𝘴𝘦𝘵𝘉𝘰𝘥𝘺('𝘛𝘩𝘦 𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘢𝘳𝘦 𝘤𝘰𝘮𝘪𝘯𝘨 𝘧𝘳𝘰𝘮 𝘐𝘕𝘚𝘐𝘋𝘌 𝘵𝘩𝘦 𝘈𝘱𝘦𝘹!');
    𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.𝘴𝘦𝘵𝘕𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘛𝘺𝘱𝘦𝘐𝘥(𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘛𝘺𝘱𝘦.𝘐𝘥);
    𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.𝘴𝘦𝘵𝘛𝘢𝘳𝘨𝘦𝘵𝘐𝘥(𝘵𝘢𝘳𝘨𝘦𝘵𝘐𝘥);
    𝘯𝘰𝘵𝘪𝘧𝘪𝘤𝘢𝘵𝘪𝘰𝘯.𝘴𝘦𝘯𝘥(𝘳𝘦𝘤𝘪𝘱𝘪𝘦𝘯𝘵𝘴𝘐𝘥𝘴); 

please note this is rough code for understanding ,see the below Screenshot for exact code:

🔗 🔗Here is the link to SF documentation on CustomNotification Class

🔗 Here is a nice article on the same from SF Ben

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